At WeCasino, privacy is more than words on paper. It is our genuine commitment to every member. This document transparently explains how we collect, use, and protect your personal information.
All data transmitted between you and the WeCasino platform is protected with bank-grade encryption. No third party can intercept your information.
WeCasino does not sell, rent, or share your personal data with third parties for marketing purposes. Your data is used solely for the operation of our platform.
All data is stored on secure servers with strict access controls. Only authorized personnel can access sensitive player information.
You have the right to access, correct, or request deletion of your personal data at any time through the channels we provide.
We use cookies only to enhance your experience. You can manage cookie settings through your browser at any time.
In the event of any security incident involving your data, WeCasino will notify you within the required timeframe in accordance with applicable procedures.
This Privacy Policy describes how WeCasino ("we", "Platform", or "we casino") collects and manages personal data in connection with your use of our website and services. It applies to all users who access our platform, including registered members and visitors.
We deeply value the trust you place in us by joining the we casino platform. We are therefore committed to protecting your privacy in a responsible, transparent manner consistent with industry best practices and applicable data protection laws.
WeCasino collects various types of information depending on your interactions with our platform. We only collect information that is strictly necessary to provide a safe and quality service.
The information we collect is used for specific and legitimate purposes. WeCasino does not use your data beyond what is necessary to provide the services you have requested.
WeCasino does not sell, rent, or disclose your personal data to third parties for commercial marketing purposes. However, there are limited situations where we may need to share certain information:
We work with trusted third-party service providers to support platform operations, including game providers, payment processors, and cloud infrastructure providers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for agreed purposes.
WeCasino may be required to disclose certain information to the relevant authorities when mandated by law, court order, or valid legal process. In such situations, we will disclose only the minimum information necessary.
In certain cases involving the safety or vital interests of an individual, we may need to share relevant information with the responsible parties.
WeCasino retains your personal data for as long as your account is active or as long as needed to provide services to you. Once an account is closed, we will retain certain information for a defined period for legal compliance, dispute resolution, and fraud prevention purposes.
Once the retention period expires, data will be securely deleted or anonymised so it cannot be recovered.
Data security is the highest priority at WeCasino. We implement multiple layers of technical and organizational protection to keep your personal data safe:
WeCasino uses cookies and similar technologies to enhance the user experience, maintain your login session, and understand how our platform is used.
You can manage and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform. More information on managing cookies can be found in your respective browser's documentation.
As a WeCasino user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
| Your Rights | Description |
|---|---|
| Right to Access | You have the right to request a copy of the personal data we hold about you. |
| Right to Rectification | You have the right to request correction of any inaccurate or incomplete data. |
| Right to Erasure | You may request deletion of your data, subject to legal retention requirements. |
| Right to Restrict Processing | You may ask us to restrict how we process your data under certain circumstances. |
| Right to Data Portability | You may request your data in a machine-readable format for transfer. |
| Right to Object | You may object to the processing of your data for specific purposes such as marketing. |
To exercise any of the above rights, please contact our customer support team through the official channels available on the platform. We will respond within a reasonable timeframe.
WeCasino is required to comply with anti-money laundering (AML) legal requirements and related financial compliance obligations. This means we must carry out a comprehensive KYC (Know Your Customer) process.
Information collected during the KYC process — including identity documents and proof of address — is used solely for identity verification and legal compliance purposes. This information is processed under strict security controls and is accessible only to authorized personnel.
The WeCasino platform may contain links or integrations with third-party services such as game providers or payment processors. This Privacy Policy applies solely to the WeCasino platform and does not cover the privacy practices of those third-party sites or services.
We recommend reading the privacy policy of any third party before engaging with their services. WeCasino is not responsible for the privacy practices or content of third-party sites.
WeCasino reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other relevant factors. Every new version will include an updated date at the top of this document.
For significant changes, we will notify you by email or in-platform notification before the changes take effect. Continued use of our platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the WeCasino customer support team is available to assist you 24 hours a day, 7 days a week.
You can reach us through the following channels available on the platform:
We are committed to responding to all privacy-related enquiries within 3 business days. For more complex requests such as data deletion, processing may take longer and we will keep you informed of your request's progress.